Shipping Policy

Shipping Policy

Shipping Cost

Shipping cost is calculated on a "per order," "per item" or per pound basis and is based on the shipping option you select.

We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide as a promotion. Free shipping is offered for United States only excluding Alaska, Hawaii, and U.S. Territories.

Processing & Shipping Timing

Orders placed Monday through Friday (excluding holidays) will be processed within 3-7 business days. 

Holidays can cause shipping delays. 

Orders placed on Saturdays and Sundays will begin processing the following business day.

Orders placed from major sales such as Black Friday & Cyber Monday to name a few, can take up to 15 business days to begin processing. 

Packages are shipped using USPS courier services. 

If a product is on backorder, you will be notified with the option to cancel the order with a full refund or to wait until the product is back in stock.

All customers will receive a tracking number either via email or text message.  Tracking information is sent based on what the customer enters at the time of checkout. 

Free shipping is shipped via 1st class mail and can take up to 7-10 business days. 

 Lost/Stolen Package:

If you have not received your package or it is stolen, please contact USPS to file a lost/stolen package claim. Once the claim has been filed please update us via with claim number and we will send out a replacement. If the item is out of stock, we will issue a store credit for an item of lesser or equal value. 

 International Orders

Prices are shown in US dollars.  For conversion, we recommend using a Currency Converter.

Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.  Packing slips for International Shipments cannot be marked as a "gift' or with altered prices. 

International orders may require 5-7 business days or more of additional processing time prior to shipment as we may need to consolidate items to one location for shipment.

Limitation of Liability

RCandy Selections  shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site, interpretation or misinterpretation of product benefits or the performance of the products, even if RCandy Selections has been advised of the possibility of such damages.